I'm a product designer who makes complex software easy to use.

Product designer. 6 years. Fintech, healthcare, and the occasional weird internal tool

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Analytics dashboard mockup with a recent transactions table

Selected Work

Case studies from fintech, healthcare, and internal tools

Patient Portal Redesign interface
Healthcare 2024

Meridian Health Systems

Patient Portal Redesign

Patients were abandoning onboarding at a 34% rate because the flow asked for insurance details before showing any value.

34% → 11%
Onboarding drop-off
+28%
Task completion rate
Treasury Management Dashboard interface
Fintech 2024

Vaultline Financial

Treasury Management Dashboard

CFOs were making $2M+ errors because the transaction view didn't surface discrepancies until after approval.

-62%
Transaction errors
8 min → 3 min
Approval time
Fleet Dispatch Tool interface
Logistics 2023

Canopy Logistics

Fleet Dispatch Tool

Dispatchers were spending 12 minutes per delivery because the routing tool required 7 clicks to assign a driver.

12 min → 3 min
Dispatch time
+23%
Driver utilization
Invoice Reconciliation Dashboard interface
B2B SaaS 2023

Relay Payments

Invoice Reconciliation Dashboard

Accountants were spending 6 hours per week manually matching invoices because the system didn't flag discrepancies.

6 hrs → 45 min
Manual matching time
-41%
Support tickets

About

I'm a product designer with 6 years of experience building software that people actually use. My work spans fintech, healthcare, and the occasional weird internal tool that makes someone's day 10x better.

I care about the details that make software feel invisible — the progressive disclosure that doesn't overwhelm, the error states that actually help, the loading states that don't lie. The parts people don't notice because they just work.

Previously at Meridian Health, Vaultline Financial, and Canopy Logistics. Currently available for select projects and full-time opportunities.

Based in
Brooklyn, NY
Experience
6 years
Focus
Product Design
Industries
Fintech, Healthcare, Logistics, B2B SaaS

Let's work together

I'm taking on select client projects and open to the right full-time role.

Get in touch LinkedIn

priya_nakamura@email.com